What information must be obtained from a new patient?

Informed consent is at the heart of shared decision making—a recommended approach to medical treatment decision in which patients actively participate with their doctors. Patients must have adequate information if they are to play a significant role in making decisions that reflect their own values and preferences, and physicians play a key role as educators in this process.

Many patients may have a limited understanding of medicine, so it is difficult, if not impossible, for a physician to confirm that a patient has given adequately informed consent. Hence, it is almost self-evident that adherence to the doctrine of informed consent requires a physician to disclose enough about the risks and benefits of proposed treatments that the patient becomes sufficiently informed to participate in shared decision making. A practicing physician may find it difficult to strike a balance between too much and too little information. This article will discuss legal standards that define what types of risk and other information a physician must disclose in facilitating informed consent, as well as disclosures that are not legally required.

The legal doctrine of informed consent can be traced back to the post-World War II Nuremburg Code, a set of guidelines drafted to ensure that unethical “medical” experiments were no longer carried out in the name of science. The doctrine is founded on the general principle that a person of the age of majority and sound mind has a legal right to determine what may be done to his or her body [1]. Thus, when a patient is subjected to a procedure he or she has not agreed to, the physician performing that procedure is violating the patient’s legal rights and may be subject to medical malpractice litigation, removal from preferred-provider lists, or the loss of hospital privileges.

To avoid legal action, according to the doctrine of informed consent, physicians must disclose enough information for the patient to make an “informed” decision. However, because informed consent laws and principles do not specify the amount of information that must be disclosed, physicians might find it useful to know what they must typically disclose.

Traditionally, courts held that a physician’s duty to disclose information to the patient depended upon community disclosure standards—whether the majority of physicians within a particular community would customarily make such a disclosure [2]. More recently they have acknowledged problems with the community disclosure standard, chiefly that it creates an incentive for physicians to protect themselves by collectively limiting the standard disclosures, which is not in patients’ best interests. In effort to address this problem, the D.C. Circuit Court of Appeals dramatically altered the physician’s duty to disclose in the seminal case Canterbury v. Spence [3].

In Canterbury, a young man was advised by his physician to undergo a laminectomy in an effort to alleviate back pain. The physician, aware that 1 percent of laminectomies resulted in paralysis, did not advise the patient of the risk because he believed this might cause the patient to reject the useful treatment. Following the procedure, the patient fell from his hospital bed and was paralyzed. It remained uncertain whether the laminectomy procedure or the patient’s fall caused the paralysis.

The patient sued, alleging that the physician failed to inform him of the risks associated with the procedure. The court held that “the standard measuring [physician] performance…is conduct which is reasonable under the circumstances” [3]. In other words, the court held that, instead of adhering to the community disclosure standard, physicians are now required to disclose information if it is reasonable to do so. Essentially, to establish true informed consent, a physician is now required to disclose all risks that might affect a patient’s treatment decisions.

In Canterbury, the decision outlined key pieces of information that a physician must disclose:

(1) condition being treated; (2) nature and character of the proposed treatment or surgical procedure; (3) anticipated results; (4) recognized possible alternative forms of treatment; and (5) recognized serious possible risks, complications, and anticipated benefits involved in the treatment or surgical procedure, as well as the recognized possible alternative forms of treatment, including non-treatment [4, 5].

In two informed consent cases following Canterbury, physicians have also been required to disclose (1) personal or economic interests that may influence their judgment (Gates v. Jenson) [6] and (2) all diagnostic tests that may rule out a possible condition (Jandre v. Physicians Insurance Co of Wisconsin) [7]. In Arato v. Avedon, however, physicians were not required to disclose particular statistical life expectancy rates to a patient suffering from pancreatic cancer, mainly on the grounds that statistics do not usefully relate to an individual’s future [8].

The decision in Nixdorf v. Hicken stipulated that physicians must also disclose information that a reasonable person in the patient’s position would find important [9]. In this case, a doctor left a surgical needle in his patient and was held to have a duty to disclose any information pertinent to the patient’s treatment, including the patient’s physical condition following treatment [9].

Similarly, a physician must also explain any benefits or risks that may be significant to the particular patient. For example, any risk of injury to a patient’s hand is especially important to a concert violinist or professional baseball pitcher. In the briefest terms, a physician is required to provide general information about a proposed diagnosis or treatment and more personalized information about how the treatment might reasonably affect the particular patient.

Truly informed consent may also require disclosure of potential risks associated with not seeking treatment. In the California case Truman v. Thomas, in which a woman had refused a pap smear, the court held that a physician had a duty to disclose to her the possibility that precancerous cells might develop, uncaught, into cervical cancer if she declined to undergo the procedure [10].

Exceptions

While a physician is required to disclose all reasonable information, he or she is not required to disclose a risk that is not inherent in proper performance of the procedure—a risk, in other words, that would result only from the procedure’s being performed incorrectly [11, 12].

The courts have noted two additional exceptions to the requirement that physicians elicit and document informed consent. The first applies when both (1) the patient is unconscious or otherwise incapable of consenting and (2) the benefit of treating the patient outweighs any potential harm of the treatment. Under these circumstances, the physician is not required to obtain informed consent before treating, but must do so as soon as it is medically possible [13, 14].

The second exception applies when disclosing medical information would pose a threat to the patient. If, for example, a patient has become so emotionally distraught that he or she would become incapable of making a rational decision, courts generally do not require disclosure [15]. If disclosure is likely to cause psychological harm to the patient, a physician does not have a duty to disclose [16]. However, a physician cannot use the exception to withhold information merely because he or she thinks the information may cause the patient to refuse a specific treatment. In other words, a physician must disclose information that a reasonable person would want to have for decision making, even though that information may cause the patient to refuse treatment that the physician believes is in the patient's best interest [17].

In most states, physicians are not required to disclose specific information about themselves [18]. In Johnson v. Kokemoor, however, the court held that a physician may have a legal duty to disclose his or her level of experience with a given technique when a reasonable person would expect to be told this information. The case arose after a patient suffered complications from an aneurysm clip procedure performed by a physician whose lack of experience she was unaware of. The experience of the physician was viewed as a piece of information that was material to an informed decision about the procedure [19].

Given that requirements for informed consent are relatively vague and undefined and the exceptions are few, it is in the physician’s best interest to inform patients thoroughly about proposed treatment options, ascertain that they understand their choices, and secure their consent. Doing so will help provide quality patient care and avoid exposure to legal action.

References

  1. Schloendorff v Society of New York Hospital, 211 NY 125, 105 NE 92 (Ny Ct App 1914).

  2. DiFilippo v Preston, 53 Del 539, 173 A2d 333 (1961).

  3. Canterbury v Spence, 464 F2d 772 (DC Cir 1972).

  4. Barcai v Betwee, 50 P3d 946 (Haw 2002).

  5. Gates v Jenson, 595 P2d 919 (Wash 1979).

  6. Moore v Regents of University of California, 51 Cal3d 120, 793 P2d 479 (1990).

  7. Jandre v Physicians Insurance Co of Wisconsin, 330 Wis 2d 50, 792 NW2d 558 (Wis Ct App 2010).

  8. Arato v Avedon, 5 Cal 4th 1172, 858 P2d 598 (1993).

  9. Nixdorf v Hicken, 612 P2d 348 (Utah 1980).

  10. Truman v Thomas, 27 Cal 3d, 611 P2d 902 (1980).

  11. Mallett v Pirkey, 171 Colo 271, 466 P2d 466 (1970).

  12. Gilmartin v Weinreb, 324 NJ Super 367, 735 A2d 620 (NJ App Div 1999).

  13. Dunham v Wright, 423 F2d 940 (3rd Cir 1970).

  14. Stewart-Graves v Vaughn, 162 Wash 2d 115, 170 P3d 1151 (2007).

  15. Salgo v Leland Stanford Jr Univ Bd of Trustees, 154 Cal App 2d 560, 317 P2d 170 (Cal Ct App 1957).

  16. Cornfeldt v Tongen, 262 NW2d 684 (Minn 1977).

  17. Carr v Strode, 79 Hawai’i 475, 904 P2d 489 (1995).

  18. Menikoff J. Law and Bioethics: An Introduction. Washington, DC: Georgetown University Press; 2002.

  19. Johnson v Kokemoor, 545 NW2d 495 (Wis 1996).

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What information should be gathered from a new patient quizlet?

what information should be collected from the patient? The patient's name, address, phone number, date of birth, insurance information, and the employer's name and phone number.

What should be included in patient information?

They should include: 1) All relevant clinical findings. 2) A record of the decisions made and actions agreed as well as the identity of who made the decisions and agreed the actions. 3) A record of the information given to patients. 4) A record of any drugs prescribed or other investigations or treatments performed.

What other information should the health care provider obtain from the patient?

The patient's diagnosis, prognosis and comorbidities; The likely effectiveness of the respective treatment options, their risks and side effects; The patient's health beliefs, goals and preferences; The patient's capacity to manage the treatment and its consequences.