When walking into a store or shopping online, we might take for granted how all of the products came to fill the shelves. Since we simply see a finished product in front of us, we don’t often stop to think about how it got there. Show
Successful products don’t fall out of the sky as finished, marketable, and desirable results. They are the outcome of a process that takes time and effort – a lot of it! It’s almost like watching a skilled dancer; they move so gracefully that we forget how many painful hours of practice, how many failures and obstacles, and how much dedication it took to get to that performance. All of these struggles were a paƒrt of getting to the present state, but the result – what is presented to the audience – is polished and professional. In this article, we will look at what steps happen behind the scenes to create a product with a clear value proposition and proper execution. While different teams follow different processes for product development, the steps below provide an idea of what it takes to bring a product to market successfully. The Product Development Process: A Bird’s Eye ViewHarvard Business Review points out that the product development process can be roughly broken into two stages: truth-seeking (i.e., narrowing in on the right product idea) and success seeking (i.e., making that product profitable). Before beginning, it can be helpful to consider the cost-benefit analysis of truth-seeking and development stages. In an industry, with your products, how much of a cost is there to developing and prototyping new products? In the pharmaceutical industry, the cost of researching and developing a particular compound as a medication is very high. There are a lot of steps between taking a candidate compound and bringing a drug to market — some involve regulatory constraints, others involve doing critical thinking about whether the drug will be effective based on similar compounds, and so on. Those carrying out the research are highly skilled and compensated accordingly, and they work at expensive facilities with expensive equipment. Every working hour of research is costly, so following a bad lead that results in no drug that can be brought to market is value lost. By contrast, with some software products, making, researching, and testing new products can be cheap. For example, with frequent feedback from users, ideas for new features or additional products can be crowd-sourced. With an iterative build process, taking the current service as it stands, and adding additional functionality can be fast. True, the man-hours are not cheap, but if a product is used on a large scale, the relative cost is more modest. For example, a team of three developers could build a feature that’s used by a thousand users, and just as quickly, the same feature could be used by a million users. There is nuance to the new product research and development process of any particular industry, these two examples illustrate how cost and focus can vary. If the truth-seeking phase is more costly than the success-seeking phase, then optimize the process to go from idea to actionable that reduces following dead-end paths. If researching, sourcing, and vetting ideas is less costly, then the process should consist of gathering many ideas and passing a larger volume onto the next stages of development. Similarly, if prototyping and optimizing products are costly, arrange the process accordingly. Generally, the idea here is to see your process as a pipeline where resources are invested on the way. Understand which stages draw more or less heavily on resources and balance the equation accordingly. Our Product Development ProcessWe take a holistic, collaborative approach to product development. Our process is guided by insights: 1. Engineers and Designers Working Closely Together At All StagesTypically, great ideas are not brought to market by one individual. Teams have to work together to cover all the aspects of the process. A brilliant market researcher can find a problem in need of a solution that people are willing to pay for, but if nobody is there to make the idea real, it can’t be done. A great engineer can build useful, usable, and efficient products, but if nobody needs them, that effort is wasted. Of course, one person could both research and build, but we find it more effective to let researchers and engineers each focus on what they do best while sharing their insights with each other at all stages. 2. Planning Is CriticalWe spend a lot of time to ultimately save money in the production phases and over the long term. We want to spend time understanding what the product vision is, as well as versing ourselves in the business problems we’re solving, the significant opportunities, and the market landscape. Sometimes, spontaneous and reactionary decision-making is the best way to go. Bringing a new product to market is not one of those times. This would be like sailing across the Atlantic without bringing a map, checking the weather and tides, and leaving the compass behind. Developing a new product should be thought of as a journey to the desired end goal. That journey inherently has risks, but by planning and understanding as much as possible about the landscape, those risks can be managed. 3. The Design Stage: Visual Communication Is Key to Getting Everyone On BoardProduct development is a team project, and where there are teams, there must be excellent communication. This is as true for the design stage as any other. Throughout the cycle, design decisions must be communicated, and stakeholders should reach a consensus. These design decisions ultimately have a significant impact on how the product is received. 4. Creating an MVP to Save ResourcesOne crucial step between ideation and delivery is to create an initial prototype of the final product. While lots of time could be spent building towards the ultimate result, this runs the risk of ending up with a product that’s not been sufficiently tested and might not work. To avoid this, once the ideation phase is done, build the minimum viable product (MVP). By doing so, hold yourself accountable earlier in the process by saying, “what if we had to put this on the shelf right now?” This forces the team to create those features that will deliver the fundamental value proposition early on, before getting caught up in unrelated or non-essential work. This way, each working product can be iterated on, taking one step at a time towards the full finished product. 5. Championing a Holistic ProcessA successful product is not just slick design, or brute functionality, or clever marketing. A successful product is all of those things. Throughout the process, all aspects of the product need to be seen as a part of a more significant endeavor. The product, be it a service, a consumable, or a physical good, needs to be seen as more than just the thing itself, but also how customers react and engage with it. Take, for example, an iPhone. Beyond just a communication tool, it is a design object and a symbol of affluence and modernity. There’s more to it than metal and glass. Any product is a holistic and partly abstract thing, and so the creation process must take this into account. 6. Focusing on Innovative ThinkingInnovative ideas come from a team of focused brainstormers collaborating on new ideas. To uncover the best ideas, we have innovative thinkers at work on all parts of the product design process. People are the most valuable asset in the cycle. 7. Focusing on Partnership Throughout the ProcessPeople on their own can be highly effective, but it often takes collaboration between different or complementary teams to bring out the best in each other. Partnerships of this sort can supercharge the new product development process by reframing it as a negotiation process between two or more sets of stakeholders. Essential Things to Remember While Developing a Product:
Product Development PhasesPhase 1: Ideate (With Hopes to Innovate)When it comes to finding an idea for a new product, the best way is to find a problem in need of a solution, then work towards a solution (the new product). This is more effective than the opposite, i.e., coming up with the product (solution) first. The difference is that problems come with a built-in potential customer base: people who experience the problem. The other approach must begin by convincing people they have a problem, and that this is the solution needed. There is an added risk to this. What if others aren’t convinced of the problem? So, start with one issue that people face or a broader problem domain and begin to brainstorm:
Phase 2: ResearchHaving spent time with the problem and the solution in the isolation of the brainstorming setting, it’s time to find out what relevant ideas already exist.
Phase 3: PlanningAfter discovering a general idea for a solution, the next phase is about turning that solution into a product. This is a negotiation between the expectations of users, businesses, and stakeholders.
Phase 4: DesignIn the context of developing a new product, design is a broad term. It includes the traditional, aesthetically-oriented work of producing the visual experience, but also the work of fine-tuning user experiences and engineering the ethos of the product and how it fits into the market.
Phase 5: PrototypingAs mentioned before, a finished product does not fall out of the sky, ready to be put in the hands of consumers. It’s the result of a longer development process that begins to take shape physically in the prototyping phase. Up until now, lots of aesthetic decisions have been made, and a market niche has been targeted, but it’s time to begin following the blueprint and building the first iteration.
Phase 6: TestingTesting is as much a part of the building phase as it is quality assurance. Thorough tests allow those prototyping to confidently move from one version to another, knowing that so far, all features are working.
Phase 7: Sourcing and CostingProducts are made of other things. Cell phones are made of glass, metal, and silicone. Online marketplaces are made of code and distributed servers. While at this point, we have already built a fully functional version of our product by iterative testing and prototyping, there’s a critical difference between that build process and going to market. The product has to be able to scale.
Phase 8: ProductionWhile releasing the product often seems like the point of most commitment, it is often the production stage, that is the most consequential. When it comes to physical products, don’t go to production until all the previous steps have been completed. Once produced at scale, you can’t prototype, test, and change it. But having followed the best practices thus far, we are ready for this stage.
Phase 9: Release the ProductNow it’s time to put the product out in the world and into the hands of customers. Marketing campaigns and means of distribution vary a lot by industry and product, but some principles apply broadly. Bearing in mind is as an insider, a lot of time has been spent with the product since its earliest stages, but for the general public, it’s brand new. Use that novelty factor to make a splash. Empathy will help connect with customers and understand how to best introduce the product in a way that will make the most impact for your users. Phase 10: Support the ProductThe challenge of going from an idea to completed product is done, the tough job of ensuring customer success now begins. As a rule of thumb, assume that a customer might not have even the slightest idea of how to use your product. This exercise is a helpful part of the testing phase, and through it, the correct support resources can be put in place. Digital vs. Physical Product DevelopmentDigital products and physical products are the two most easily identifiable categories of products. Generally, digital product development follows the same steps, but things like sourcing and production will look different. Instead of sourcing raw materials, the problem is more about building an excellent infrastructure to operate the technology. Scaling a digital product up for production is also different. Making a web service available to a million users is more easily reversed than printing a million books. A new build of the service can easily be pushed to production to fix a typo or other problem. But a book published with a typo can only be corrected in the next printing. There are still important considerations when scaling a digital service. For example, technology built and tested for one million users will not necessarily run as smoothly for ten or fifty million users. Our Unique ProcessWe offer high-end engineering and design with industry leaders involved in your project. Our leadership team has decades of experience, ready to take on any challenge. The team spans all aspects of the holistic design process, including experts in industrial design, engineering, web development, design, and product ownership. A team of experts can be assembled to build any product, digital or physical. We also work to understand the client’s grand vision, working closely with goals and constraints to co-create what fits. The value of an ongoing partnership is a shared investment in a product’s success. RecommendationsThis is the roadmap most products will follow from idea to market release. Each step discussed is an integral part of a more extensive process that might need to circle back a few times between various stages to achieve a truly successful product. This is to be expected because feedback from any stage is critical to take into consideration as you move forward. It can test your patience, but careful consideration of the feedback will ensure that the product is well thought out and robust. By starting with this process as a framework, you are on the way to developing an amazing product. *Any views or opinions in this article are personal and belong to the author(s), and do not represent the official position of Fresh Consulting or its clients. In which stage of product development are prototypes developed?Stage 4: Prototyping and evaluation.
In this stage, you'll breathe life into your product concept. It's time to move into design and production. You'll create an actual prototype or an approximate mockup. Some businesses run a small-scale release at this point.
What is a prototype used for in the product development process?A prototype is the first full-scale and functional form of a new product design. It is used for investor demonstrations, user testing, and gives your audience a product to visualize and interact with. Prototypes are not production quality and should not be held to the same standards of the final product.
What are the 7 stages of a new product development process?These are as follows:. Idea generation.. Idea screening.. Concept development and testing.. Marketing strategy and business analysis.. Product development.. Test marketing.. Product launch.. What are the 5 product development stages?Five phases guide the new product development process for small businesses: idea generation, screening, concept development, product development and, finally, commercialization.
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