I have no problem with them doing any kind of business with them so far l field really good about having my secondary refinance with them. Show Product: Bank of America Mortgages Comment mikecarrie01 August 14, 2023 • @mikecarrie01 1 Star Rating We wanted to pay off the mortgage on the home my husband's mother lived in after she passed away. The home is in my husband's name but the mortgage was in her name. Bank of America told him they can't speak to him he has to go through probate to get the name changed to his. So he did that and the name and address on the account was changed to his. After doing that it took three months to get it paid off and to receive the escrow refund. Here's what happened: 1. They gave us the wrong payoff amount. 2. When we received next months mortgage bill instead of a payoff letter I went online and got the correct amount and paid it. 3. We got the letter saying the loan had been paid off and we would get the escrow refund within 20 days. 4. When we didn't get the refund after 30 days I went on line and found it was sent on the 20th day (very last day they had to legally send it) 5. Called them to say we never received the check and they said it was sent to the prior address. It would have been forwarded since we had mail forwarding. They said we had to wait 20 days after the check was sent to get a replacement 6. Waited the proscribed time, called them and they said they'll send the replacement check. 7. My husband didn't trust the person he spoke to so he called the next day and was told there was no record of a replacement check sent and the.y would send it. 8. Two weeks later we got the replacement check with the correct address but with his mother's name on it even though his name was on the account and hers had been removed. 9. Called them and they said we have to go through probate to get the name changed. Told them we already did, please look at the file. Ok she sees it. My husband asks her to verify the address, she reads our correct address back. 10. Two weeks later we received the check with his name on it and our old address (mail was forwarded to our correct address). Product: Bank of America Mortgages Comment bruce_trowbridge June 13, 2023 • @bruce_trowbridge 1 Star Rating I have been with Bank of America for 30+ years. I generally have been happy with their service over the years. However, within the past few years, they have been dropping the ball on the application process of mortgages and/or home equity line of credits I have applied for. Warning: They will waste a lot of your time and will only apologize after doing so. I highly recommend using another bank. Product: Bank of America Mortgages Comment Noelle March 26, 2023 • @noelle59 2 Star Rating Verified Customer Back in 2009 when all the houses were in that bubble that was upside down value. Well I forget the company name, but it was on TV, they were saying they can help you with your payments for free or even wiping them out. Well it was not for free, had to pay B of A over $2000 and my loan percentage jumped to 4.5 by the end of this arm loan that now was for 40 years. Product: Bank of America Mortgages Comment susan_hammond_33 March 14, 2023 • @susan_hammond_33 1 Star Rating Absolute WORST mortgage experience ever. They have an online loan navigator that made me upload duplicate documents multiple times and even asked me to send SSN data over emails!! They made mistake after mistake and never apologized. They mistakenly looked for income versus assets to secure a very small mortgage then refused it based on my income!! I will buy my home another way but I will not forget how I was treated by this institution. Product: Bank of America Mortgages Comment Josie November 26, 2022 • @josieb 1 Star Rating Verified Customer Bank of America is not applying my mortgage payments in a timely fashion. BOA mortgage payments are being delivered to BOA through my MAZUMA Bank account. And BOA is "refusing" to apply the payment(s) 02/03/2023 Bank of America one two talks about check fraud. I have sent two checks for August 2022 that has CLEARED, but you never applied the funds toward my mortgage. And NO I will not be calling for any reason and I will not be sending proof from Mazuma. BOA HAS NOT APPLIED TWO PAYMENTS TO MY ACCOUNT THAT DATES BACK TO AUGUST 2022. AND THOSE PAYMENTS DO NOT APPEAR ON THE PAYMENT RECORDS LISTED ON THE BOA MORTGAGE ACCOUNT. BUT THEY HAVE CLEARED FROM MY MAZUMA ACCOUNT. Product: Bank of America Mortgages Comment paul November 15, 2022 • @pauldelgado974 1 Star Rating Verified Customer The worst bank ever !!! I banked with them for 20 years, they close my ACOUNT without notifying me, not giving me a reason.My direct deposit hit the same day that my account was canceled and they told me they will mail my funds out Dec14th won’t give me any answers Product: Bank of America Mortgages Comment banneanna30 October 15, 2022 • @banneanna30 5 Star Rating I sincerely want to appreciate BOA for a long-term period of serving customers such as myself nothing but industry leading banking excellent experience. I recently refinanced my home with them and the process was a breeze. Got me a credit boost done on my profile by Credit Boost Helpers that attracted good interest rate.. Product: Bank of America Mortgages Comment Crystal September 17, 2022 • @cschulman7352 5 Star Rating Verified Customer I have nothing but good things to say about Bank Of America in regards to them being who my mortgage is through. I have been a satisfied customer of theirs for over 20 years now and would definitely recommend to others. Product: Bank of America Mortgages Comment tdanuser September 6, 2022 • @tdanuser 1 Star Rating I've banked with BofA for over thirty years, no problem. I went in for a HELOC and after a very long waiting period, I was told that my credit history didn't date back more than 24 months. I'm in my 60s with three homes, a number of cars owned/leased, and countless credit cards. There was no follow-through, no explanation, and a special mention to the language-impaired Charles Dotson for being absolutely unintelligible and unhelpful. I turned around with another bank and got the HELOC (better deal) in a matter of three weeks. Product: Bank of America Mortgages Comment Review Bank of America Mortgage Rates Get answers to your questions about Bank of America Mortgage Rates below. Editorial and user-generated content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by any issuer. What credit score do you need for a Bank of America mortgage?What credit score does Bank of America require for a mortgage? Bank of America requires a minimum credit score of 600 to qualify for a mortgage. That applies to VA and FHA loans. For a conventional loan from Bank of America, you'll need a credit score of at least 620. Who is the best mortgage lender in the United States?Best Mortgage Lenders of 2024. Northpointe Bank – Best Lender for No Down Payment Mortgage.. PenFed Credit Union – Best Lender for Saving Money on Fees.. Rocket Mortgage – Best Lender for Flexible Mortgage Terms.. Truist – Best Home Loan Lender for Applying Online.. loanDepot – Best Lender for Fast Closing Times.. Does Bank of America sell mortgages?Bank of America stands out for its grants and programs to help low- to moderate-income home buyers, but any borrower can benefit from Bank of America's digital conveniences and competitive mortgage rates. Jumbo loans are also a focus. What happened to Finance of America mortgage?Amid one of the most challenging mortgage markets since the great financial crisis, Finance of America Mortgage LLC (FAM) will shut down by the end of the year following its decision to exit the wholesale channel and the collapse of a forward retail deal with Guaranteed Rate earlier this month. |
