Browse latest Browse all 195791 Show Readers help support Windows Report. When you make a purchase using links on our site, we may earn an affiliate commission. Read the affiliate disclosure page to find out how can you help Windows Report effortlessly and without spending any money. Read more Like most hardware peripheral devices, the HP printer needs you to install appropriate drivers first. However, some users have reported that the Windows PC displays a message that says a fatal error occurred preventing product use while trying to install the needed drivers. While different factors can cause this issue, it is not the most challenging problem. In this guide, we have listed the solutions needed to do precisely that and get back to using your printer. Why am I getting A fatal error occurred preventing product use?Below are some of the reasons you might be getting a fatal error has occurred preventing product use click cancel to cancel the install prompt while trying to connect or use your HP printer:
How can I fix A fatal error that occurred preventing product use?Before proceeding with the fixes in this section, below are some troubleshooting steps you should attempt:
If these steps fail to fix the issue, you can explore the following fixes: 1. Add the printer from the Devices and Printers menu
In some cases, the method you are using to add your printer to your PC might cause a fatal error preventing product use. Some users have found the installation process to be smooth and effortless using the Devices and Printers menu in the Control Panel. So, you can try it too. 2. Uninstall and reinstall the printer
Sometimes, you might get a fatal error occurred preventing product use because of faulty installation. The solution here is to uninstall all instances of the printer from your PC and reinstall it from the official website. Read more about this topic
3. Stop Print Spooler service
Another solution to eliminate a fatal error preventing product use is to stop the Print Spooler service from the Services window. After that, you must delete all the Spool folder files. Rerun the driver installation package and check for any improvements. Printers are essential office equipment; not using them can be pretty annoying. Suppose your HP Printer displays the message a fatal error occurred preventing product use while installing the latest drivers. In that case, you should be able to fix the problem following the solutions given in this article. If your HP printer won’t scan on Windows 10, follow our detailed guide to get it usually working again. Do let us know the fix that worked for you in the comments below. Tashreef Shareef Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport. |